Privacy Policy

Last Updated: May 10, 2025

RevenueCEO, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the Revenue Growth Agent, a SaaS web application (“Service”). By using the Service, you consent to the practices described in this Privacy Policy. If you do not agree, do not use the Service.

Information We Collect

  • Personal Information: Data that identifies you, including:
    • Names, email addresses, titles, and company names of you, your users, and your prospects and customers.
    • Account and billing information (e.g., payment method details).
  • Client-Provided Content: Documents or materials you upload to the Service or provide to our staff for processing, such as PDFs, web links, YouTube links, case studies, testimonials, or service information, whether publicly available (e.g., on your website) or not, as described in the Terms of Service (Section 7).
  • Non-Personal Information: Data that does not identify you, such as:
    • Usage data (e.g., how you interact with the Service).
    • IP addresses and device information.

Collection Methods

  • Directly from you when you create an account, subscribe, or upload/provide Client-Provided Content.
  • Automatically via cookies, pixel tags, and similar technologies (see Section 7).
  • From third parties, such as partners or service providers, with your consent or legal permission.

How We Use Your Information

  • To provide, maintain, and improve the Service, including processing Client-Provided Content for AI training and storage.
  • To process payments and manage subscriptions.
  • To communicate with you, including customer support and updates.
  • To analyze usage and enhance functionality, including through AI processing (see Section 4).
  • To comply with legal obligations and protect our rights.
  • For marketing purposes, with your consent, in accordance with your preferences.

How We Share Your Information

  • Third-Party Service Providers: Companies like Vercel, Airtable, Pinecone, and large language model (LLM) providers (e.g., Perplexity, OpenAI, Anthropic Claude, Grok) support our operations (e.g., hosting, data storage, AI processing). We select reputable providers and require them to protect your information, but their practices are governed by their own terms, as described in Section 4.
  • Business Partners: For joint services or promotions, with your consent or as legally permitted.
  • Legal Authorities: To comply with legal obligations, respond to lawful requests, or protect our rights, safety, or property.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information for monetary compensation.

AI and Machine Learning

The Service uses artificial intelligence (AI) and machine learning, including third-party large language model (LLM) providers (Perplexity, OpenAI, Anthropic Claude, Grok), to process your data, including Personal Information and Client-Provided Content (e.g., prospect notes, pricing information, PDFs, web links, YouTube links, case studies), to enhance functionality and improve the Service.

  • Client-Provided Content: By uploading or providing Client-Provided Content to us or our staff for processing, you consent to its use for AI training and storage in our retrieval-augmented generation (RAG) database (currently, Pinecone), as licensed in the Terms of Service (Section 7). Such content is often publicly available (e.g., on your website), but we treat all content with the same safeguards. You are responsible for ensuring Client-Provided Content does not include critically confidential information that, if disclosed, could harm your business (e.g., trade secrets, non-public financial data).
  • No Training Without Consent: We do not use your Personal Information to train generalized AI models without your consent. However, Client-Provided Content is used for Service-specific training, as authorized.
  • Third-Party LLM Providers: We share data with LLM providers only as necessary for Service functionality. These providers operate under their standard terms, and we have no additional agreements controlling their data use. We are not responsible for their data practices, which are beyond our control. By using the Service, you acknowledge and accept the risks of third-party processing, as authorized in the Terms of Service.
  • Safeguards: We implement safeguards, such as encryption and data minimization, to protect your data during AI processing and comply with applicable data protection laws.

Data Security

We use reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, use, or disclosure. No system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and notifying us immediately of any unauthorized access at [email protected].

Data Retention

We retain your information, including Client-Provided Content, for as long as necessary to provide the Service, comply with legal obligations, or resolve disputes.

  • Upon termination, we delete your data within 30 days, unless you request a CSV export by contacting [email protected] within 30 days of termination. You may export your data during the subscription period or post-cancellation while access remains.
  • We may retain anonymized, aggregated data indefinitely for analytical purposes.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content.

  • You can manage cookie preferences through your browser settings. Disabling cookies may limit Service functionality.
  • We do not currently respond to “Do Not Track” signals.

Your Rights

  • General Rights: You may request access to, correction of, or deletion of your personal information, including Client-Provided Content, by contacting [email protected]. We may retain certain information for legal or recordkeeping purposes.
  • EEA/UK Residents: Under GDPR, you have rights to object to processing, restrict processing, request data portability, and withdraw consent. Contact us or your local data protection authority for assistance.
  • California Residents: Under CCPA, you have rights to access, delete, or opt out of sharing your personal information for targeted advertising (we do not “sell” or “share” your data as defined by CCPA). Submit requests via [email protected].
  • We will verify your identity before processing requests and may deny requests if required by law or for operational purposes.

International Data Transfers

As a U.S.-based company, we may process your data in the United States or other countries using third-party providers. We take steps to comply with applicable privacy laws, such as the EU-U.S. Data Privacy Framework for transfers from the EEA, UK, or Switzerland. By using the Service, you consent to these transfers.

Third-Party Links

The Service may link to third-party websites or services. We are not responsible for their privacy practices or content. Review their policies before providing information.

Children’s Privacy

The Service is not intended for children under 16. We do not knowingly collect information from children under 16. If we learn such information has been collected, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy by posting the revised policy on our website and notifying you via email. Your continued use of the Service after changes constitutes acceptance.

Contact Us

For questions or to exercise your rights, contact us at [email protected] or RevenueCEO, LLC, 1616 Cape Coral Parkway West Suite 102-196, Cape Coral, FL 33914, United States.